Libby

Dear Charles.  It’s now a couple of months since you “did” my bathroom and I have to say that every time I go in there or walk past I smile.  I am so happy with this gorgeous bathroom of mine.  I love it.  Everything works and it is my dream bathroom.  I tell everyone about you, and Elaine at my fruit shop told me, a friend of hers has had you do a quote. I hope you get to do that job.
It was a really big deal for me to get the bathroom renovated and I had tried for many years to find the right person for the job.  Quotes came in that were huge and out of the question and a few didn’t even turn up for their appointments to quote.  It all got too hard…and then my neighbour told me about “the wonderful Charles”.
Right from the start I felt confident that you would create a beautiful bathroom and that you would look after everything.  You have a great eye for detail and your years of experience are evident.  Nothing was too much for you, or forgotten.
I didn’t want a modern bathroom and you were able to visualize my dream.  You developed my idea and I have a completely unique and luxurious bathroom.
I loved the way you discussed everything with me as you went along.  It was actually fun deciding on which side to put the toilet roll holder and where to put the soap dish. Small things that could actually be a nuisance later on if they wern’t right for me.
You are a very organized worker and always did what you said you would do.  I could rely on you and therefore the job went smoothly and quickly.  I’m sure the actual process of building a new bathroom has helped me love my bathroom.  There are no horrid memories or tales of woe to tell.
I think you are an artisan and I would always have you create a bathroom should I ever need another one, and of course I will recommend you to my family and friends, and all the many people I chat to about the best room in my house.
Thank you Charles – you should be very proud of yourself.
Kind regards,
Libby