Neville Johnson
We are very satisfied with the way you worked and the results.
We appreciated your ongoing determination to produce quality work, the pace at which you and Steve worked, the quality of the completed work and your efforts to minimise dust and other side-effects.
I was very pleased that our agreement that you work on hourly rates plus material costs worked so well. It gave us the flexibility to respond to a situation where leaks were known to have occurred and caused damage but the extent of problems could not be determined until existing materials were removed. Your advice on responding to what was revealed and the others you involved when you felt you needed a second opinion or assistance were all very good. Your estimates of likely times and costs proved accurate.
When we restore order and look around we will consider where we go next. We will certainly contact you if we propose any further work and will recommend you to others.